Rachel Grossman is a service designer in the healthcare space— working at the intersection of people, process, and politics. In my agency years, clients included the International Monetary Fund, the Biotechnology Innovation Organization,  the Washington Center for Equitable Growth, the Department of Defense, and more. Today, I work outside the scope of individual projects to implore new ways of thinking, connecting, and communicating over the long haul to change systems from the inside out. 


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